PRIVACY POLICY -

Last Updated: January 2025 Your Privacy is Important At PalehuiGo, we are committed to safeguarding your privacy. This policy outlines how we gather, utilize, and secure your personal information while you use our mobile application. 1. INFORMATION WE GATHER Personal Information: • Name and contact details (email, phone number) • Account credentials • Profile picture • Payment details • Location data (for service delivery) Vehicle Information: • Make, model, year, and color • License plate number (encrypted) • Vehicle images and service records Usage Information: • Interactions and preferences within the app • Device specifics and identifiers • Log data and analytics 2. HOW WE USE YOUR DATA • Provide, maintain, and enhance our services • Process transactions and communicate related information • Connect you with auto service providers • Dispatch technical notices and support communications • Analyze usage patterns to enhance the app • Identify, investigate, and prevent fraud 3. DATA SECURITY • All sensitive personal information is encrypted when stored • License plate numbers are encrypted with device-specific keys • Data transmitted is secured via TLS/SSL • Sensitive data is stored in iOS Keychain / Android Keystore • Regular security evaluations are carried out 4. INFORMATION SHARING We may share your information with: • Service providers for service execution • Payment processors for transaction handling • Analytics providers for application enhancement • Legal authorities when legally obligated WE DO NOT SELL YOUR PERSONAL INFORMATION TO OUTSIDE PARTIES. 5. YOUR PRIVACY OPTIONS • Modify or rectify your personal information at any time • Request the deletion of your account and data • Opt out of marketing messages • Manage location permissions through device settings 6. DATA STORAGE We keep your information for as long as needed to deliver our services. After you delete your account: • Personal data is erased within 30 days • Anonymized analytics data may be retained • Legal records are kept as mandated by law 7. CHILDREN'S PRIVACY Our app is not designed for children under the age of 16. We do not intentionally gather personal information from anyone under 16. 8. YOUR RIGHTS If you reside in California (CCPA) or Europe (GDPR), you have rights such as: • Right to know what personal information we collect • Right to access your personal information • Right to request the deletion of your data • Right to data portability • Right to opt out of data sales (we do not sell data) 9. UPDATES TO THIS POLICY We may amend this Privacy Policy occasionally. We will inform you of significant changes by updating the policy in the app or by sending an email notification. 10. REACH OUT TO US If you have any inquiries regarding this Privacy Policy: PalehuiGo Inc. San Francisco, California Email: palehuia@palehui.shop